( About )
I am a product designer with a passion for transforming real problems into simple, user-friendly solutions that are accessible to everyone. I graduated from the College of Design and Engineering at the National University of Singapore with a degree in Architecture. My transition into product design was fueled by my enthusiasm for creating digital products. I find joy in collaborating with users and applying a user-centric approach to design.
Below, you'll find a glimpse of some of the design thinking workshops I have led. These workshops aimed to unravel solutions for complex challenges and shape product vision. The workshops I've facilitated include discovery sprints, co-creation sessions, customer journey mapping, and more ↓
( Design Workshops )
Design is about collaboration. I work with diverse teams across various functions to identify pain points and opportunities. I help to translate insights into a product vision aimed at creating an enhanced experience.
Information Architecture Mapping
An exercise aimed at mapping the scattered information architecture of decentralised websites and portals, with the objective of consolidating the findings into actionable recommendations.
Process Diagnosis
An exercise to map the end-to-end process of one of the banking functions to identify usability gaps and recommending solutions to improve efficiency
Exploring New Opportunities
An exercise to analyse the landscape and market to identify new opportunities for the bank
Education
Conducting design thinking and prototyping workshops
